7,922 satisfied customers. Poor circulation can prevent proper cooling of your LG refrigerator. I ordered the PCB since its in backorder everywhere just in case. This can result in a loss of cooling performance. Check to see that the unit is set to its optimal setting. If you notice that your control panel is displaying the letters O F F, refer to our video on disabling the display mode for more details. Maybe it might be worth a phone call to LG customer service. Do you have any tests you can recommend? Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, sensor problems. Watch the video below and follow the recommended steps underneath to troubleshoot cooling issues. JavaScript is disabled. The condenser coil is the part of the LG refrigerators at the back that looks like a coiled pipe. Is the control board a common problem with these? We can help. Do the replacment ones last any longer then the original factory ones? The condenser fan is in the machine compartment of the refrigerator next to the compressor. Compressor kicks in, all fans kick in, did not find any leaks or trouble with capacitor or compressor. (1) Condenser Coil Issue. The thermistor sends temperature information to the thermostat, so a broken thermistor will give bad information. You must log in or register to reply here. This DIY repair guide and video show how to replace the compressor start relay in just 6 easy steps. If the thermometer measures the temperature more than 4°F warmer than the set temperature, this is a normal operation. I have a WP fridge model GD5YHAXNL0 0. [])), +((!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![]+[])+(+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]-(!![]))+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![])+(!+[]+(!![])+!![]))/+((+!![]+[])+(+!![])+(+!![])+(!+[]+(!![])-[])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![]+!![]+!![]+!![])+(!+[]+(!![])+!![]+!![]+!![])+(!+[]+(!![])-[])+(!+[]+(!! See how the different components in your refrigerator work together to cool your food. This DIY repair guide and video show how to easily replace the electronic control board, and it usually takes only 15 minutes or less. LG provides authorized repair service centers all across the nation that can repair your unit. Check out the following videos for expert advice on resolving refrigerator cooling issues. You can test it using the diagnostic test procedures provided in the tech sheet for the refrigerator. When the door is not properly sealing, cold air will escape from the door seal which will prevent the unit from cooling efficiently. The start relay is the electrical device that energizes the start windings of the compressor motor when the motor is initially started. We apologize for this inconvenience. RECOMMENDED SETTINGS: Adjust the setting to lower the temperature. View all. My LG LMXS30776S/00 Refrigerator is giving code single E in refrigerator display and RU in the freezer display. See the tech sheet for instructions on running the diagnostics. Thanks for your help on this. This DIY repair guide shows how to easily replace the thermistor in 15 minutes. Your LG refrigerator is equipped with a DEMO MODE or DISPLAY MODE. LG side by side not cooling or showing error codes - YouTube LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. This DIY repair guide gives step-by-step instructions to replace the temperature control board in 30 minutes or less. The temperature control thermostat could be to blame. The compressor starts up and runs and seems to cycle however the fans ( all the fans on the inside ) are not working ( the condenser/compressor fan is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anmi is a Home Appliance expert and author of this help library article. Hello guys, I have the above mentioned LG and it stopped cooling. Please enable Cookies and reload the page. Follow the steps below to check the door switch connection. High temperatures are also a sign of a control system problem, a bad thermistor, a failure in the air control damper, low refrigerant charge and other malfunctions. A refrigerator service technician will need to complete this repair since it involves the recovery and recharge of the refrigerant (Freon). The door gasket seals the gap around the door to keep the cold air in and the warm air out. After holding the buttons for five seconds, the control panel will beep, and the temperature settings will display to confirm that DEMO MODE is deactivated. NOTE: After checking all connectors and pushing them in firmly, if you still hear the alarm sound again, the unit will require a repair service. In some situations, a wiring failure could be causing the problem and a repair of the Start relay wiring will fix the problem. Join our email list for updates and offers. Checked compressor (appears to be working), fans working, cleaned coils, no help. If your unit has two doors, repeat the steps for the LEFT door, using the switch to test if the lights turn off. Get your questions answered about product setup, use and care, repair and maintenance issues. Not Cooling - Refrigerator. If your unit is out of warranty, please contact your extended warranty service provider or call us at at 800-243-0000. Maitenance Supervisor. Independent, unbiased, unsponsored quick reviews on allmost anything that you can find in your house. French door refrigerator. High temperatures are also a sign of a control system problem, a bad thermistor, a failure in the air control damper, low refrigerant charge and other malfunctions. LG Refrigerator Not Cooling Enough: Another LG refrigerator problem reported is that of poor cooling by the fridge. You can usually do a diagnostic test on the electronic control board to see how well it's working. They fail very often. Associate Degree. I was disappointed with the product quality or performance. Find the perfect fit for your refrigerator. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I've never heard of LG updating anything over the internet. Check to see that the mullion flap is collapsed properly, ensuring good seal for the doors. We also provide quick access to user manuals and specification of a specific product. My LG 3-door refrigerator that cost $3,192.00 plus tax and delivery - sold to me separately from an LG stove and an LG dishwasher also purchased at the same time from Home Depot - was less than 6 years old when it completely stopped cooling in late 2017. The thermostat has a sensor tube attached to it that detects the temperature inside the refrigerator cabinet. Below are some common causes of why an LG refrigerator is not cooling. to The compressor is running, but it never gets warm. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. For a better experience, please enable JavaScript in your browser before proceeding. I'm thinking it is the control board but don't want to start just throwing parts at it. Thanks For help. Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water. It means the door switch did not detect the door closing. Click the link below to find your nearest LG authorized repair service center by entering your address and product. The temperature control thermostat controls the temperature inside the cabinet by turning on and shutting off the compressor based on the temperature sensed by the sensor tube. When the specified period of defrost ends, the defrost timer contacts switch back to allow normal cooling operation in the refrigerator. Not cooling at all. If the condenser fan is defective, replace it. If you do not have an extended warranty and cannot locate a nearby repair service provider, please call us at 800-243-0000. Watch the video below to understand how the unit multi air flow and multi-sensors work. Finally, sour food in the freezer may also be due to odd of the frost cycle. Please leave him feedback below about the page. It may not display this or other websites correctly. Make sure that the shelves and drawers are not overloaded preventing the doors from closing tightly. Hi Jake, the refrigerator is from 2015 i believe, but when I called LG it was out of warranty. If additional cooling is required, start by lowering the temperature a few degrees to achieve your desired temperature. These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

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