Which one is it? On purchases of $49 to $499.99 for 6-month and $500 or more for 12-month, 18-month, or 24-month. Consult user manual for more complete information. Once both clips are removed, gently raise the shelf and then separate the glass from the shelf frame. Copyright ⓒ 1995-2020 SAMSUNG All Rights reserved. Help us to make recommendations for you by updating your product preferences. Sorry, there is insufficient stock for your cart. Chemical cooling agent. Samsung products carry a full warranty, which varies based on products. Can these sensors go out of calibration? We'll respond within 24 hours of your request. Fast, easy checkout with Shop Samsung App. This site uses cookies to enhance your web site experience. If your fridge has the simple shelf setup, removing the shelf isn't complicated at all. Want to get hands-on with latest Galaxy device? Please take our brief survey. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? We carry a full assortment of parts such as, drawer slide rails, vegetable drawers, crisper drawers, guides, drawer covers, supports, pans, baskets, rollers, trim and more. The retainer clips are located on the back left and right corners where the glass meets the white plastic. So...is it worth calling a repair man Or should I look for another refrigerator. External Dispenser French Door with FlexZone Drawer (RF4287HA). Samsung unveils its latest French Door Refrigerator that is all set to change the way you look at a Refrigerator. A twin system has two separate evaporators. Shipping all 7 days! Samsung's ingenious counter height drawer offers flexibility and convenience for large families and those that love to cook and entertain. Jun 19, 2018 #1 Model Number RF28HMEDBSR Brand Samsung Age 1-5 years So out of the blue my flex zone drawer has started freezing no matter what the setting. If the board sees a temperature that it does not agree with will it default to full cold? Or Text HELP to 62913, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds * For Samsung Supplies information go to: * For S.T.A.R. Peer to peer support for mobile phones. All drain tubes are clear as are all air vents. My reasoning behind this is that I think that there may still be an issue with the damper motor function that is stressing out the chip on the board and caused it to fail so I went ahead and replaced the damper motor as well. Internal mechanism that freezes water and divides the resulting ice into cubes for easy access. The Flex Zone is a drawer that runs the entire width of some Samsung refrigerators, allowing enough room to store large items like pizzas and deli trays. *Limitations apply; visit http://www.samsung.com/us/support/premium-care/terms-and-conditions/ for full terms and conditions. A fan system that keeps the refrigerator at the optimal temperature by distributing cool air evenly. You are using an out of date browser. Genuine product manufactured by Samsung. Want to get hands-on with latest Galaxy device? Ability of the device on the outside of a refrigerator door to provides instant access to cubed or crushed ice. Then, open the drawers all the way and gently lift it up. By ticking this box, I accept Samsung Service Updates, including : External Filtered Water and Ice Dispenser, Twin Cooling Plus System®, Twin Cooling Plus™ System. All information included herein is subject to change without notice. Lift up one side of the shelf with one hand. SAMSUNG assumes no responsibility, and shall not be liable, in connection with whether any such products or services will be appropriate, functional or supported for the SAMSUNG products or services available in your country. Please share your ZIP Code to find a nearby Best Buy location. | 24 hours / 7 Days a week, Sri Lanka I'll check the damper heater this evening. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-french-door|external-dispenser|external-dispenser-french-door-with-flexzone-drawer-rf4287ha, http://www.samsung.com/us/support/premium-care/terms-and-conditions/. Find out more about how you can get face-to-face help. See our privacy policy here. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. | 8AM - 8PM / 7 Days a week. Remove the FlexZone basket (4-Door French Door refrigerators) If needed, you can also remove the FlexZone basket. Email as a contact option was discontinued as of April 3rd, 2019. Add devices to SmartThings When you are ready to take control of all your smart devices, just use the following guidelines. Free standard shipping, exclusive offers and financing options. Flex zone Door. Sensors that detect and moderate the temperature of a refrigerator to provide optimal cooling. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Please call  1-800-SAMSUNG for technical support . The light in the flex zone drawer of my samsung rf4287hars refrigerator flashes on when the drawer is closed. . Fridge Door L. Fridge Door R. 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